Diakonia - People change the world
Diakonia’s partner organizations in Dhaka, Bangladesh, were active in the rescue work following the collapse of the Rana Plaza building in 2013.

Humanitarian assistance

When a disaster takes place, the characteristics of Diakonia’s work change. In the initial phase, the goal is to save lives. This is followed by the reconstruction phase, which is gradually integrated into Diakonia’s long-term work for development, human rights and democracy.


Extensive experience

Diakonia has an extensive record of humanitarian work and since our foundation in 1966, we have gained substantial experience in helping people affected by disasters and conflict.

Diakonia works with rapid-onset disasters such as cyclones and floods, with slow-onset disasters caused by drought, with long-term, complex crises caused primarily by war and conflict, and with complex emergencies that form part of a vicious circle of poverty and climate change.

Local capacity in areas in which we work

An important factor in Diakonia’s humanitarian efforts is that Diakonia’s local partners are present before, during and after a humanitarian crisis occurs. The local partners know how to utilise existing local structures and are familiar with the local population and the social, economic and cultural conditions that prevail. This contributes to rapid, flexible, and effective humanitarian work, performed in collaboration with the affected population, rights holders, and other actors at local, national and international level.

Collaboration and coordination

Collaboration and coordination are the keys to effective humanitarian work. Diakonia and our partner organizations seek to coordinate our humanitarian efforts with the relevant levels of government, international NGOs, local civil society players, UN agencies and others in order to contribute to a coherent and efficient humanitarian response. For example, as part of the ACT Alliance, one of the world’s largest international humanitarian networks, Diakonia plays a coordinating and collaborating role, ensuring we are able to provide support in places that other organizations might have difficulty reaching.

Linking relief to development and preparing for future disasters

Diakonia and our partner organizations have witnessed clear benefits of linking relief and development, as well as strategically working for disaster risk reduction and resilience in all efforts. Many humanitarian crises today are man-made or have been more or less exacerbated by human beings. By supporting partners and local communities before, during and after a humanitarian crisis, the population will be better prepared to prevent or deal with and recover from future disasters.

Support from donors and sponsors

In the first stage of a humanitarian crisis, Diakonia can provide food, shelter, protection for vulnerable groups and cash for local purchases, as well as meet other needs that are of the highest priority.

Gifts from Swedish individuals, associations and congregations are of great importance. They enable Diakonia to continue to support the people affected throughout the crisis phase.

Diakonia also seeks assistance from other donors such as Radiohjälpen (the Swedish public service broadcaster’s fundraising body), the Swedish International Development Cooperation Agency (Sida) and the EU. We also seek cooperation within the ACT Alliance in order to ensure our efforts are as effective as possible.

Diakonia is guided by the humanitarian imperative, which includes the right to receive and provide humanitarian assistance and states the obligation of the international community to provide humanitarian assistance wherever it is needed.

As a humanitarian actor Diakonia is committed to upholding the fundamental principles of humanity and impartiality. This means that humanitarian suffering must be addressed wherever it is found, with a particular focus on the most vulnerable, and that aid must be provided solely on the basis of need, irrespective of ethnicity, religion, etc. Therefore, Diakonia is a signatory of our Code of Conduct in which the humanitarian principles are stipulated, including the principles of independence and neutrality.

Further, Diakonia and partner organizations are committed to meeting set international humanitarian standards, such as Sphere to ensure an affirmation of the right to life and dignity, and HAP (Humanitarian Accountability Partnership) for quality and accountability in providing humanitarian assistance.

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Code of Conduct 181 KB PDF