Diakonia - People change the world

Diakonia's partners in Zimbabwe value our partnership

Concerning 2012, Diakonia has conducted a survey where we have investigated how our partner organizations perceive the cooperation between themselves and Diakonia. And we are happy with the results.

2/15/2013 Publisher: Ingela Karlsson

The basis of the survey

The survey was conducted by Diakonia to map how the partner organizations in Zimbabwe felt about the partnership, and from the results find factors that could be strengthened in the cooperation. The results from 2012 was divided into two groups, where the organizations which had cooperated with Diakonia for several years were put in one group, and those that started a partnership in 2012 were put in the other one.

Results from the survey

The responses were all in all positive, espceially from the group where the partnership has lasted more than one year. The partners who had recently started partnering with Diakonia were positivt towards what they had experienced so far; they however felt that they needed more time with Diakonia to fully create an opinion.

Praise and critique

The partner organizations gave Diakonia praise in Diakonia's ability to understand and help take care of problems in the organizations (which 86 per cent of the partners fully agreed on). The same percentage were given in relation to Diakonia's ability to work well intentioned in the shared programmes.

The partners were in general supportive of Diakonia. Diakonia however received some criticism concerning the ability to openly accept criticism, in most cases concerning budget cuts, and some critique were also directed to the skills and engagement from Diakonia consultants who have worked with the organizations.

The general conclusion

The results from the survey clearly states that there is a high appreciation of the collaboration with Diakonia from the partner organizations' point of view. There is however measures that need to be adressed in order to increase the qualitative dialogue between Diakonia and partners, including:

More qualitative communication. This point adresses both the capacity of Diakonia and the partner organizations, as well as the need to deliver information in time.

Increased contact with partner board members. By focusing on this, board members can be a more active part in contributing towards policy issues.

Common meetings. To improve the relationship between Diakonia and partner organizations, there is a need for real life meetings where agendas can be set.